www.okayji.com  is committed to delivering your order with good quality packaging within a given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.

How the delivery charge is calculated for multiple units?

The shipping charge flat Rs. 50 for all orders below Rs. 499.00 For multiple products ordered the shipping charges will be charged only if your order value is less then Rs. 499.00 

Do I need to pay any Extra Taxes or Hidden Charges?

Our prices are all-inclusive. All taxes are included with the list prices there are no hidden charges. 

How long does it take for an order to arrive?

Orders are dispatched within 1 to 4 working day or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 4 to 5 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. 

What if the product is received in a damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +917755991155 or email us at okayjisales@gmail.com.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.